CBP Seeking ACE User Feedback via Satisfaction Survey
CBP is reminding the trade community that the ACE user satisfaction survey remains open, providing an opportunity for importers, brokers, and other ACE users to submit feedback on system performance and functionality. Input from the trade community can influence future ACE development priorities.
We view trade-community participation in CBP system surveys as a meaningful channel to surface operational friction points — particularly around entry filing, document imaging, and query response times — and our position is that aggregated broker feedback carries weight in CBP's ACE modernization roadmap discussions.
AI-assisted summary of a published CBP, USITC or Federal Register notice, with JFS CHB's position on it. For awareness only — always verify against the official notice before acting. Our position is general commentary on a published notice, not legal advice and not a binding opinion on any shipment. Nothing here creates a broker-client relationship or a duty of care, and it is not a substitute for a ruling, a licensed review of your facts, or the official notice itself.