Action Required: Review ACE Reports for Rejected Refunds Due to Lack of ACH Enrollment
CBP flagged that refunds — including duty drawback and other duty refunds — are being rejected in ACE because the receiving party is not enrolled in ACH (Automated Clearing House). Importers expecting refunds must verify their ACH enrollment status in ACE to avoid payment failures.
A rejected refund due to missing ACH enrollment can delay cash recovery for weeks; we are proactively checking ACH enrollment for all clients with pending refunds or drawback claims and encourage anyone expecting a duty refund to confirm enrollment before the disbursement date.
AI-assisted summary of a published CBP, USITC or Federal Register notice, with JFS CHB's position on it. For awareness only — always verify against the official notice before acting. Our position is general commentary on a published notice, not legal advice and not a binding opinion on any shipment. Nothing here creates a broker-client relationship or a duty of care, and it is not a substitute for a ruling, a licensed review of your facts, or the official notice itself.